Office Manager

The role holds a key position at the centre of the day-to-day operations of the organisation and is the common link between departments and reporting structures for HR, governance and general office administration. The Office Manager will play a key role in ensuring our operating systems remain effective and fit-for-purpose.

Bow Arts has a staff of 28, based mainly in our office at our Bow Road site with hybrid working and is a friendly fast-paced environment to work in. There is a requirement to work closely with, and coordinate back with, colleagues across all departments. The role requires attendance at evening Trustee meetings.

Hours: 35 hours (full-time), Mon to Fri 9am-5pm 

Location:  On-site Bow Arts office 

Salary range: £32,523 

Benefits: 25 days holiday entitlement, Cycle Loan Scheme, Tech Loan Scheme, Season Ticket Loan Scheme, Workplace Pension, Remploy Access to Work Mental Health Support Service, staff socials 

Duration: Permanent 

Reports to:   Executive Director of Operations 

Main Tasks:

Office Management & Administration

  • Ensure the smooth day-to-day running of the office, covering phones, equipment, stationery, post, cleaning and health and safety compliance. 
  • Manage relevant contractors and suppliers, including annual subscriptions and service contracts. 
  • Lead on whole organisation, cross-departmental activity, including Equality, Representation and Inclusion and Sustainability working groups, staff meetings, training, updates. 
  • Implement and improve IT systems, acting as the main point of contact with external IT support providers. 
  • Act as the main administrator for digital platforms (Office 365 and DocuWare), troubleshooting issues and supporting staff, improving processes and implementing new processes as required (full training will be provided). 


Human Resources Management & Administration

  • Oversee and support recruitment and induction across the organisation (includes employees, freelancers and interns). 
  • Ensure key documentation is maintained and updated (contracts, forms and the employee handbook). 
  • Liaise with suppliers (including payroll, pension and training providers). 
  • Support the monthly payroll process ensuring all payroll information is up to date and liaising with external payroll team. 
  • Keep staff records up to date, monitoring annual leave and sickness. 
  • Lead on new staff induction and all staff traini


Governance

  • Be the key administrative support for the Trust and Trading Company, to include:  
  • Organising and clerking Trustee meetings – preparing agendas and meeting papers, organising meetings and taking minutes; 
  • Supporting Trustee recruitment, induction and tenure; 
  • Making statutory returns to relevant bodies e.g. Companies House and the Charity Commission.  
  • Oversee the organisation’s schedule of policies and contribute to their development and review as appropriate. 
  • Coordinate and contribute to grant applications. 
  • Lead on reporting to the Arts Council as per grant requirements.  
    • Making statutory returns to relevant bodies e.g. Companies House and the Charity Commission.


General

  • To contribute to the activities of other departments as required and directed by your line manager. 
  • To attend team, staff and other Bow Arts meetings. Some meetings and training may be held outside of normal office hours, including evening Trustee meetings and occasional weekend activities, repaid through TOIL as agreed with your line manager in advance. 
  • To promote the aims and objectives of Bow Arts in a proactive and informed manner. 
  • To undertake duties proactively and work in accordance with Bow Arts policies, aims and objectives. 
  • To ensure compliance with Bow Arts procedures, Financial Regulations and all relevant statutory requirements including Health and Safety. 
  • To maintain confidentiality agreements and to conduct yourself in a professional manner during the course of your duties. 
  • To demonstrate a willingness to undertake training as required for the development of the post and enhancement of the company skill base. 
  • To undertake any other duties commensurate with the post as directed by line manager. 

To apply for this role, please complete the online application form and equal opportunities monitoring form. CVs will not be accepted. For help on the application process, please view the recruitment process guidance.

Application Closing Date: 9am Monday 20th April 2026
Interview Date: Thursday 30th April 2026

Job Description & Person SpecificationDownload

If you have any questions, access requirements, or require the application in a different format, please email recruitment@bowarts.com or phone 020 8980 7774.

Statement on the Use of Artificial Intelligence (AI) in Applications

We recognise that some candidates may choose to use Artificial Intelligence (AI) tools to assist with preparing their application. While we welcome the use of technology to support your work, it is important that all information you provide is truthful, accurate, and reflects your own skills, experience, and understanding.

Responses that are substantially or entirely AI-generated often lack the personal detail and specific examples we need to assess your suitability for the role. They may also put you at a disadvantage during interview, where we will explore the same themes in greater depth and expect you to speak confidently from your own experience.

If you have used AI tools in preparing your application, please mention this in the application and indicate:

Which tool(s) you used

The purpose for which you used them (e.g., grammar checking, idea structuring)

Please note that applications will be assessed on the quality, authenticity, and relevance of the content provided. Any false or misleading information, whether generated by AI or otherwise, may result in your application being withdrawn from the process.

If you are unsure what is appropriate, please contact us before submitting.