Guardianship Administrator

Bow Arts are seeking a Guardianship Administrator to Support Bow Arts Property Team in the day-to-day management of its Thamesmead portfolio.

Alongside our professional studio spaces, Bow Arts provides 120 low-cost guardianship properties in partnership with Peabody Housing, one of London’s leading RSL’s.  Our scheme is designed to support early career artists to establish their lives and practice within the Thamesmead regeneration area.

The Guardianship Administrator will:

  • Liase with Peabody repairs and services teams including subcontractors in order to manage and maintain the properties.
  • Be a key point of contact for 200+ guardians including: viewings, on boarding, rent management and vacating
  • Deal with a wide range of enquiries both internal and external.

Please be aware, this role requires someone who can prioritise tasks with the ability to respond both in person and via phone or email. Due to our work with young people, all staff are subject to an enhanced Disclosure and Barring Service (DBS) check.

Hours: (Part-Time) 21 hours per week, Mon-Wed or Wed-Fri 9am-5pm (inc. 1-hour unpaid lunch break)

Location: The post is a mix of office based, remote and regular site-based work at our guardianship buildings across London.

Salary range: £23,933 pro-rata

Main Tasks:

Administration

  • Assess and process guardianship applications and enquiries (this will include face-to-face interviews with guardians in some instances)
  • Carry out viewings and signings.
  • Assist with the accurate input of data, and administration of our artist database.
  • Support colleagues with routine monthly property inspections.
  • Support colleagues with accurate financial reporting.

Facilities Management

  • Support the studios manager in maintaining up-to-date records and reporting on facility management and maintenance issues across guardianship properties.
  • Maintain logs of services required for each building and support the property to team to ensure statutory health & safety checks are being undertaken.
  • Act as out-of-hours contact in the event of emergencies.

Person Specification

Great with people; outgoing, friendly, and self-assured 
Excellent communicator; both spoken and written 
Methodical and thorough with a high level of accuracy and attention to detail; numerate and literate 
Practical, resourceful, problem solver with an ability to take initiative and manage a varied workload 
IT literate with a working knowledge of MS Office software 
Ability to work well alone and as part of a close-knit team 
Experience in managing the expectations and requirements of a range of clients and stakeholders 
Ability to multitask and prioritise varying workloads 

To apply for this role, please complete the Application Form and Equal Opportunities Monitoring form – CVs will not be accepted.  For help on the application process, please view the Recruitment Process Form. If you have any questions, access requirements, or require the application in a different format, please email recruitment@bowarts.com or phone 020 8980 7774.

Job Description & Person SpecificationDownload

Application Closing Date:                          Midnight, Thursday 30th of May 2024

Interview Date:                                                      Thursday 6th & 7th June 2024

Please note, Bow Arts’ studio holders are not eligible for this role due to conflict of interest.